FAQ

Address

7-9 Stratton Street
Newstead
QLD 4006

(See map at bottom of the Contact Us page.)

  • 3 min walk from Gasworks precinct
  • 10 min walk from the heart of Brunswick Street Mall, Fortitude Valley

Phone number

(07) 3171 3001

Public Transport

No one likes driving around for hours looking for a park. Public transport to the venue is a good option. That way you can also relax and have a few cheeky beverages.

It’s a 100m walk to the Commercial Road CityGlider bus stop that provides high-frequency, 24-hour transport on Friday and Saturday, and 18-hour services from Sunday to Thursday. Buses on this route go to and from West End, South Brisbane, the CBD, and Fortitude Valley and Teneriffe.

Taxi Services

100m walk to Commercial Road taxi rank. That’s right, you won’t have to brave the zombie apocalypse of the Valley taxi ranks—there’s one nearby!

Trading Hours

  • Wednesday – Sunday: 12noon till late
  • Lunch and Dinner

Parking

  • Limited street parking around Newstead
  • Paid parking at Gasworks at the end of Stratton Street

Wheelchair Access

The Triffid has wheelchair access at street level. There are no steps at the entrance of the building so patrons in wheelchairs have full access to the ground floor of the building, which includes the Beer Garden, Live Room and wheelchair amenities. However, The Triffid also has a mezzanine level that overlooks the Live Room, and this is only accessible by stairs (there is no lift).

Wheelchair Parking
The Triffid doesn’t have its own car park on premises, so those looking for wheelchair parking will need to park on the street in the surrounding area utilising Brisbane City Council’s pay-and-display system during the day. At nighttime parking is not an issue as all surrounding streets have signed spaces, just make sure you pay close attention to the signage.

Underage Persons

If you’re under 18, you’re unable to attend shows in the The Triffid live room, even when accompanied by a parent or guardian (unless otherwise explicitly stated in the announcement of an all ages show). Don’t worry, when you’re older, you’ll wish you were young again.

Under 18s are permitted in the The Triffid Garden until 5pm only when accompanied by a parent or responsible guardian. And no, that crazy uncle doesn’t qualify as ‘responsible’.

All Ages Shows:

If you have an over 18 licensed downstairs ticket, then this means that you must be over 18 as you will be entering the licensed area where alcohol is served. If you are under 18 and cannot provide ID with your ticket then you will be refused entry.

The unlicensed all ages upstairs mezzanine ticket (for all ages, including U18’s) gains you access to the mezzanine area where there is no alcohol being served. You can be any age and purchase a ticket here.

Both ticket categories must stay in their respective areas due to capacity reasons.

Ticket allocations are subject to change.

Policies

Behaviour
We want the Triffid to be a fun place for everyone—somewhere you can chill out and relax. So we ask that you act responsibly and respect other guests and staff at all times. In other words, don’t be a douche.

Physical or verbal aggression will not tolerated, and any form of this behaviour will result in eviction from The Triffid. In other words, don’t be a total douche.

Dress code
Please dress appropriately to enter The Triffid.

The dress standard may vary from day to day, but you can be pretty sure that if you try to get in wearing a bikini or mankini, you won’t meet the dress code. In fact, we’ll have to point you in the direction of the nearest beach, or fashion prison.

Ensure you are wearing enclosed shoes if you intend to see a band in the live room. Plus, you’ll increase your chances of going home with someone—no one likes Crocs. No one.

Right to refuse entry
The Triffid management and/or security reserve the right at their sole discretion to either refuse entry, request patrons to leave the premises or refuse service of alcohol should patrons not comply with The Triffid policies.

The world’s alcohol supplies aren’t drying up—so don’t act like they are. Drink responsibly.